The doula should maintain high standards of personal conduct in the capacity or identity as a labor support provider.
B. Competence and Professional Development
The doula should strive to become and remain proficient in the professional practice and the performance of professional functions through continuing education, affiliation with related organizations, and associations with other Labor Support Providers
The doula should act in accordance with the highest standards of professional integrity.
II. ETHICAL RESPONSIBILITY TO CLIENTS
A. Primacy of Client’s Interests
The doula’s primary responsibility is to her clients.
B. Rights and Prerogatives of Clients
The doula should make every effort to foster maximum self-determination on the part of her clients.
C. Confidentiality and Privacy
The doula should respect the privacy of clients and hold in confidence all information obtained in the course of professional service.
D. Obligation to Serve
The doula should assist each client seeking labor support either by providing services or making appropriate referrals.
When the doula agrees to work with a particular client, her obligation is to do so reliably, without fail, for the term of the agreement.
When setting fees, the doula should ensure that they are fair, reasonable, considerate, and commensurate with services performed and with due regard for the client’s ability to pay. The doula must clearly state her fees to the client, and describe the services provided, terms of payment and refund policies.
III. ETHICAL RESPONSIBILITY TO COLLEAGUES
A. Respect, Fairness, and Courtesy
The doula should treat colleagues with respect, courtesy, fairness, and good faith.
B. Dealing with Colleagues’ Clients
The doula has the responsibility to relate to the clients of colleagues with full professional consideration.
IV. ETHICAL RESPONSIBILITY TO THE LABOR SUPPORT PROFESSION
A. Maintaining the Integrity of the Profession
The doula should uphold and advance the values, ethics, knowledge and mission of the profession.
B. Community Service
The doula is encouraged to assist the DONA International vision of “A Doula For Every Woman Who Wants One” by making reduced cost or no cost labor support services available when possible.
V. ETHICAL RESPONSIBILITY TO SOCIETY
A. Promoting Maternal and Child Welfare
The doula should promote the general health of women and their babies, and whenever possible, that of their family and friends as well.
Taken From The DONA International Website